Careers

About USA Volleyball
Would you like to work in the Olympic Movement with one of the most successful organizations serving one of the fastest growing and exciting sports in the world? USA Volleyball (USAV) is the national governing body for beach, indoor and sitting volleyball in the United States with over 360,000 members, responsible for selecting the Olympic and Paralympic volleyball teams. USA Volleyball also supports a network of regional associations, youth and junior programs, national championships, coaching and officials’ training, grassroots development, and the SafeSport initiative.  

Job Description

The Assistant, Region Services is a temporary, full-time position through December 31, 2020, reporting to the Coordinator, Region Services. This position assists the Region Services Support Team and regions in all areas associated with membership. The Assistant, Region Services will provide customer service to internal and external customers by assisting with the USAV member management system, acting as a region liaison, compiling current membership lists and testing data systems. Additional hours may be required to include nights, weekends and holidays. This position is located in Colorado Springs, Colorado.

Requirements

Summary of Duties and Responsibilities include but are not necessarily limited to:

  • Provide timely and pleasant customer service to constituents.
  • Responsible for receiving and responding to membership management system emails.
  • Assist in answering general membership requests for internal and external customers.
  • Conduct ongoing data maintenance.
  • Test current and upcoming processes in the member management system.
  • Identify, troubleshoot and properly report system errors.
  • Verify participants in various USAV events meet the required membership and safety participation requirements.
  • Work with various event administration systems providing support to USAV regions and club personnel.
  • Produce reports for varies internal and external sources.
  • Process monthly reconciliations for USA Volleyball providers and partners.
  • Assist with inventory, packing and shipping in the warehouse as needed.
  • Provide phone coverage at front desk as needed.
  • Other duties and projects as assigned.

Minimum Qualifications

  • Possess intermediate level experience with Microsoft Office Suite, especially Excel.
  • Strong organizational skills with attention to detail.
  • Ability to work independently or on a team.
  • Ability to prioritize competing tasks.
  • Self-starter, takes initiative to solve problems.
  • Ability to provide exceptional customer service to staff, partners and customers of USAV.
  • Must be able to successfully pass a USAV background screening (prior to hire date).
  • Must successfully complete SafeSport Certification within two weeks of hire date.
  • Bachelor's degree in business administration or related field is a plus.

Minimum Starting Salary

$13.40/hour.  USAV also offers a comprehensive benefits package to all full-time employees.

 

Applications accepted online only on Paylocity – phone calls not accepted.  Position will remain open until filled. Review of applications will begin on Jan. 17, 2020.

About USA Volleyball
Would you like to work in the Olympic Movement with one of the most successful organizations serving one of the fastest growing and exciting sports in the world? USA Volleyball (USAV) is the national governing body for beach, indoor and sitting volleyball in the United States with more than 400,000 members, responsible for selecting the Olympic and Paralympic volleyball teams. USA Volleyball also supports a network of regional associations, youth and junior programs, national championships, coaching and officials’ training, grassroots development, and the SafeSport initiative. Visit www.usavolleyball.org for more.

Job Description

The Manager, Events is a regular full-time position reporting to the Director, Events. The successful candidate will be an experienced professional tasked with managing overall event operations to include but not limited to: event logistics and execution, team registration and budget management. This position requires excellent organization, communication, planning and coordination skills. Independent judgment is required to plan, prioritize and organize a diversified workload, and propose and implement policies and procedures that are beneficial to a specific USAV population. This position answers non-routine correspondence exercising the ability to communicate effectively with a wide range of constituencies. Additional hours may be required to include nights, weekends and holidays. The position is located in Colorado Springs, Colorado.

Requirements

Summary of Duties and Responsibilities include but are not necessarily limited to:

  • Assist the director in determining the dates and sites for future championship events to include contract negotiation for the facility, hotel, and LOC.
  • Build and manage events budgets and projections for forthcoming year following corporate and events department guidelines.
  • Implement budgets within the Events Department regarding equipment and logistical needs concerning the championship events.
  • Supervise any assigned staff.
  • Oversee all aspects of the USA Volleyball Girls Junior National Championships (GJNC), including administration to all bid tournaments leading into the championships.
  • Manage the revision and distribution of pre-tournament information and materials, including administration to all bid tournaments leading into the championships, collection and verification of registrations, compilation and printing of programs and schedules, and distribution of results by various means; update website information for assigned events.
  • Facilitate communication between the community, qualifier directors, Junior Assembly, Competition Committee, local host and National Office staff.
  • Secure independent contractors for assigned events and ensure all contracted obligations are met on time and as agreed upon. Ensure invoices for services are paid in a timely manner.
  • Responsible for logistics (transportation, lodging, payments, and database entries) for assigned events.
  • Responsible for the administration of the Girls Championship Manual to ensure that all teams & qualifying events are in full compliance with listed rules and regulations.
  • Assist in the continued development and implementation of an expanded college recruiting program for Junior Championship Events (indoor), and qualification tournaments.
  • Collection, analysis and coordination of onsite equipment needs (heavy equipment, copiers, publications, computers, ice, towels, etc…) for assigned events.
  • Research, update and send RFPs to potential companies in assigned championship city.
  • Contract and coordinate services for the assigned event (decorator, computers and printers, security, heavy equipment, ice, catering, sports medicine, internet, bleachers etc.…).
  • Oversee ordering process for event related materials to include game balls, event staff VIK, banners, marketing supplies, etc.
  • Manage pre-tournament ticket process to include choosing and setting up ticket portal; customer service; ordering wristbands; inventorying wristbands; assist in setting ticket price points.
  • Manage coordination with other USAV departments for all Championship events for such services as webcasting, finance, PR, IT etc.
  • Ensure all contracted obligations are met at on-site events as the tournament’s event director. Maintain and improve overall quality of event pay invoices for assigned championship event in a timely manner.
  • Assist with selection procedures as required and work with human resources to ensure job descriptions are up to date.
  • Assist with Events VIK inventory, ordering & organization of VIK storage.
  • Serve as a liaison between USAV and event registration system.
  • Other duties and projects as assigned.

Minimum Qualifications

  • Bachelor’s degree, business or sport administration or related degree or equivalent work experience.
  • Minimum five years of event management experience.
  • Strong organizational and communication skills with attention to detail.
  • Demonstrated experience providing exceptional customer service.
  • Proficiency in all Microsoft Office programs including Word, Excel and Outlook.
  • Must be a self-starter with initiative and focus on details.
  • Supervisory experience is a plus.
  • Must be able to successfully pass a USAV background screening (prior to hire date).
  • Must successfully complete SafeSport Certification within two weeks of hire date. Training must be maintained throughout employment.

Minimum Starting Salary

$46,300, Commensurate with experience.  USAV also offers a comprehensive benefits package to all full-time employees.

 

Applications accepted online only on Paylocity – phone calls not accepted.  Applications must be received by no later than Jan. 31, 2020.