Assistant, Region Services

About USA Volleyball
Would you like to work in the Olympic Movement with one of the most successful organizations serving one of the fastest growing and exciting sports in the world? USA Volleyball (USAV) is the national governing body for beach, indoor and sitting volleyball in the United States with over 360,000 members, responsible for selecting the Olympic and Paralympic volleyball teams. USA Volleyball also supports a network of regional associations, youth and junior programs, national championships, coaching and officials’ training, grassroots development, and the SafeSport initiative. Visit for more.  

Job Description
The Assistant, Region Services is a temporary, full-time position through December 31, 2020, reporting to the Coordinator, Region Services. This position assists the Region Services Support Team and regions in all areas associated with membership. The Assistant, Region Services will provide customer service to internal and external customers by assisting with the USAV member management system, acting as a region liaison, compiling current membership lists and testing data systems. Additional hours may be required to include nights, weekends and holidays. This position is located in Colorado Springs, Colorado.

Summary of Duties and Responsibilities include but are not necessarily limited to:

• Provide timely and pleasant customer service to constituents.

• Responsible for receiving and responding to membership management system emails.

• Assist in answering general membership requests for internal and external customers.

• Conduct ongoing data maintenance.

• Test current and upcoming processes in the member management system.

• Identify, troubleshoot and properly report system errors.

• Verify participants in varies USAV events meet the required membership and safety participation requirements.

• Work with various event administration systems providing support to USAV regions and club personnel.

• Produce reports for varies internal and external sources.

• Process monthly reconciliations for USA Volleyball providers and partners.

• Assist with inventory, packing and shipping in the warehouse as needed.

• Provide phone coverage at front desk as needed.

• Other duties and projects as assigned.


• Possess intermediate level experience with Microsoft Office Suite, especially Excel.

• Strong organizational skills with attention to detail.

• Ability to work independently or on a team.

• Ability to prioritize competing tasks.

• Self-starter, takes initiative to solve problems.

• Ability to provide exceptional customer service to staff, partners and customers of USAV.

• Must be able to successfully pass a USAV background screening (prior to hire date).

• Must successfully complete SafeSport Certification within two weeks of hire date.

• Bachelor's degree in business administration or related field is a plus. 

Minimum Starting Salary


USAV also offers a comprehensive benefits package to all full-time employees.

Applications accepted online only – phone calls not accepted.  Position will remain open until filled. Review of applications will begin on August 30, 2019. 

Apply online only: