What is SafeSport Training?

The U.S. Center for SafeSport was launched in 2017. Among the organization’s first action items was the renewal and replacement of the USOC’s existing SafeSport training. Effective January 1, 2018, all covered USA Triathlon individuals are required to take the new full-length SafeSport training hosted by the U. S. Center for SafeSport. This full-length training consists of three parts:

1. Sexual Misconduct Awareness Education;
2. Emotional and Physical Misconduct; and
3. Mandatory Reporting (Understanding Your Responsibilities) 

Each renewing member must pass all three parts to complete his/her SafeSport training and to earn credit. See Registration Steps below for more information.

How Do I Complete the SafeSport Training?

1. Create an account on the SafeSport website. Each individual must create a new account for this new training. 

2. Enter USA Triathlon's access code when prompted. (Log in here with your USAT membership information to access the training code)

3. Enter registration information on the first screen. Follow these directions closely.  

4. Complete registration and sign in. Once an account is created, check your email for an email from no-reply@safesport.org to confirm your account.         

5. Complete the webinars. The main page will display all three webinars, your completion status, and certificate download links. You must complete all three webinars with a 100% score to satisfy SafeSport training requirements. You may download your completion certificate immediately upon completing a webinar, or on the main webinar screen at any time after completing a webinar. If you have already completed the three Core training modules, you will be prompted to complete the refresher course.

a. Click on one of the webinars to start. 
b. After completing one webinar, close the webinar window using the gray X at the bottom right of the screen. 
c. Click on the next webinar to launch it. You can see your progress on each webinar on the main webinar screen.



If you have any questions about the instructions above, please contact shelbi.meyer@usatriathlon.org for further guidance. 

If you experience any technical issues with the training, log out of the website and close your browser, then re-open browser and log back in or try using another web browser.  If this does not work please contact the SafeSport help desk at help.desk@safesport.org.

FAQs

How do I allow another NGB access to your training verification?

  1. Sign in to your account using your email address and password. If you do not remember your password, you can click the "Forgot Password" link on the Sign In page to retrieve it.
  2. From the menu, click on your name and select "Update Account"
  3. A pop-up screen will appear. In the top right corner of the pop-up, click "Profile"
  4. At the bottom of this page, click "Add Membership. Select "USA Triathlon" from the drop-down menu and enter the access code (instructions to locate this are above).

I've forgotten my password, what do I do now?
If you do not remember your password, click on the "Forgot Password" link on the Sign-In page. You will be prompted to enter the email address associated with your account. Next you will receive an email with instructions on how to reset your password. 

How do I download my certificate of completion?
Once you've successfully completed an activity, you can download your certificate at any time by following these steps:

1. Sign in to your account using your email address and password. If you do not remember your password, you can click the "Forgot Password" link on the Sign In page to retrieve it.
2. From the menu, click on your name and select "Your Activities".
3. Any activity you have completed will have a "Download Certificate" button.
4. Click this button to begin downloading your certificate. Please note that it may take a moment for the certificate to fully download.

How do I start my training where I left off?

Activities do not have to be completed all at once. Here are the steps to resume where you left off:

1. Sign in using your email address and password.
2. Select "Your Activities" from the main menu.
3. From the list of activities click the training you would like to resume.

For a complete list of FAQs, please visit: https://safesport.org/help/index