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USAT Partner Goes Above and Beyond

By Tim Yount | July 31, 2008, 3:42 p.m. (ET)

I would be remiss if I failed to acknowledge an act of goodwill that occurred the night before the U.S. Olympic Trials by USA Triathlon partner LaJolla Wetsuit Company (aka USA Triathlon Wetsuits and XTERRA Wetsuits). 

At noon on Friday, April 18, I received a phone call from Bryan Doerer, USAT National Sales Manager that elite athlete Jasmine Oeinck had asked him at the Athlete’s Village about a tear in her wetsuit that she had noticed while swimming in the morning.  Bryan called me for some thoughts on what options we had. 

I mentioned to him that I would call Glynn Turquand at LaJolla Wetsuits to see if anything could be done. I called their office and was told that they probably could do something but that they would need to discuss details first. 

It only took 15 minutes before receiving a return call.  It took a mere 10 minutes more for us to get confirmation on when the suit would be arriving the morning before the start of the women’s race on that Saturday at Jasmine’s hotel. 

By 9 a.m. on race morning, Jasmine had a brand new wetsuit in her hands. At 11 a.m., she arrived at the venue. At noon she would be at the starting line prepared to compete in the biggest event in her young career. Jasmine had a great race, finishing in 5th place.
I write this piece for no other reason but to acknowledge how unbelieveable LaJolla Wetsuit Company’s commitment to athlete performance was on this day.  Not once did they worry about the cost to send the suit for Saturday delivery or the cost of the suit itself. 

The sport of triathlon is very fortunate to have a company that not only has service at the top of its list of priorities but a proven product that athletes can appreciate and know will perform at the highest level come race day.  Thanks to Glynn and his team for supporting USAT and one of its elite athletes.