We apologize for the livestream problems that have happened over the first two days of competition at the 2014 Junior and Youth Open. There were signficant issues with the internet at the venue which caused the problems with the stream. Those issues have been resolved and we do not anticipate any further problems, but if you do encounter any, please contact email@example.com. For those of you that purchased an event pass for the 2014 Junior and Youth Open, all of yesterday's bouts will be accessible in the video archive. We appreciate your patience and will do our best to ensure that there are no further problems with the livestream.
Updated note from Watch Me Sports
As the semi-final rounds approach, we would like to make everyone aware of the archiving and streaming issues that have occurred over the past three days. As you may not have heard, the dedicated, hardline that was paid for and ordered from Grand Sierra Event Management was not capable of handling the constant bitrate of live streaming. After many attempts to correct the issue by Grand Sierra's event staff, it was decided to put the live streaming on a password protected Wi-Fi network. This network itself has not been an optimal solution, because our software requires a constant connection to our server or the footage becomes choppy and there are significant loading screens. All these issues have contributed to a service that has not been consistent with our brand name. That being said, had the internet been what we were promised, the simple, smooth process of live streaming and archiving each bout would take place together automatically, by our software. This process has been used in thousands of boxing matches all over the USA. Because a dedicated internet line was not in place, this process has been altered. As the event staff was diagnosing the problem from the first two days, many archives were lost or incomplete. The footage that was recorded to the hard drive of the computer on site is now being uploaded manually to our servers. However, the WIFI network that is being used to upload the content is doing so at a very slow bitrate (56K) per second. Each bout in its raw format, because it was recorded in high definition, averages over 3 Gigabytes a piece, resulting in each bout taking over 5 hours to upload to our server if the connection is not disturbed by the Wi-Fi signal. The computers that have the recorded footage are also being used to broadcast the bouts every day.
What we propose as an adequate solution is to allow the computers to come back to our headquarters where the footage can be transferred in a minimal amount of time. Once all footage has been uploaded, USA Boxing will notify everyone via Facebook and Twitter that the archiving process is completed.
We are a software manufacturer that USA Boxing uses to live broadcast their events and we believe whole heartedly in connecting loved ones who cannot travel long distances to see the action in person. Please understand we are doing everything we can to make it right and provide the boxing community with an amazing streaming service. If there is anything you need in the meantime, let us know and we will help you in the best way we can.